201503.08 Off 0 in International Ofgem says utility has failed to deal adequately with complaints …read more From:: http://www.ft.com/cms/s/0/955f82ae-c28b-11e4-ad89-00144feab7de.html?ftcamp=published_links%2Frss%2Fcompanies_uk%2Ffeed%2F%2Fproduct